Health Claims Exchange
We are collaboratively developing the Health Claims Exchange (HCX), the first step to a Digitised Health Benefits Ecosystem.
A set of common e-claims exchange specifications and a digital platform to enable this exchange, HCX aims to ease the flow of information between payers and providers for faster, seamless insurance claims processing. It is being developed as a digital public good, in an unprecedented, transparent, and collaborative process anchored by 80+ volunteers from the healthcare, healthtech, and health insurance ecosy stem. They comprise our two online communities: The Tech & Domain Working Group, and the Business & Policy Guidelines Working Group.
Working with the HCX community has been a greatly enriching experience. Special thanks to the Swasth team for their welcoming nature and continued support in encouraging volunteers to make HCX a reality. HCX as an integral part of ABDM will soon be a reality for a lot of participants, and I personally will continue to help in the best way possible to make it happen. In our journey towards digitised healthcare processes and universal health coverage, HCX will make the patient admission and discharge process smoother for all parties involved.
HCX is a crucial initiative that aims to bring payors and providers together to ensure a seamless flow of information for faster, more efficient claims settlement. As someone who has been tracking the healthcare sector for over a decade, I believe that HCX will not only significantly improve customer experience with claims but will also give way to better product constructs in customer interest
The experience working with the HCX community has been fulfilling and enlightening. There is a genuine sense of putting the country's interest ahead of any short-term or narrow stakeholder interests. HCX is putting forward a well-debated set of guidelines for the health tech and insurtech industry that is also future-proof. It is important for the HCX community to remain engaged even after the guidelines are published and the platform is live.
'In less than 2 years, the HCX community has given confidence to the larger ecosystem about the viability of establishing a common process for handling insurance claims. The collaborative approach has ensured transparency through peer reviews and independently testable environments. This is the true power of the community, taking HCX in a direction of fair, equitable healthcare to all. It has been a tremendous experience for me, learning from stalwarts in the insurance and larger healthcare ecosystem. I am in awe, admiration and gratitude, and take immense pride in being a member of this community.
Working with the HCX community has been a greatly enriching experience. Special thanks to the Swasth team for their welcoming nature and continued support in encouraging volunteers to make HCX a reality. HCX as an integral part of ABDM will soon be a reality for a lot of participants, and I personally will continue to help in the best way possible to make it happen. In our journey towards digitised healthcare processes and universal health coverage, HCX will make the patient admission and discharge process smoother for all parties involved.
HCX is a crucial initiative that aims to bring payors and providers together to ensure a seamless flow of information for faster, more efficient claims settlement. As someone who has been tracking the healthcare sector for over a decade, I believe that HCX will not only significantly improve customer experience with claims but will also give way to better product constructs in customer interest
In less than 2 years, the HCX community has given confidence to the larger ecosystem about the viability of establishing a common process for handling insurance claims. The collaborative approach has ensured transparency through peer reviews and independently testable environments. This is the true power of the community, taking HCX in a direction of fair, equitable healthcare to all. It has been a tremendous experience for me, learning from stalwarts in the insurance and larger healthcare ecosystem. I am in awe, admiration and gratitude, and take immense pride in being a member of this community.
The experience working with the HCX community has been fulfilling and enlightening. There is a genuine sense of putting the country's interest ahead of any short-term or narrow stakeholder interests. HCX is putting forward a well-debated set of guidelines for the health tech and insurtech industry that is also future-proof. It is important for the HCX community to remain engaged even after the guidelines are published and the platform is live.